Shipping policy

LOCKDOWN 6
YES we're open ONLINE 24/7.
Don't forget, all our product range is listed online. 

We now offer ūüöö Same Day Delivery ūüöö Available to customers within about 50km from South Melbourne VIC 3205. Please let us know which day you want us to deliver under notes during checkout - read below for cut-off times info etc...

Please note unless specified your order will be delivered on Wednesday or Friday!

For Monday Delivery - Please order by Monday 12pm

For Tuesday Delivery - Please order by Monday 12pm 

For Wednesday Delivery - Please order by Wednesday 12pm

For Thursday Delivery - Please order by Wednesday 12pm

For Friday Delivery - Please order by Friday 12pm

For Saturday Delivery - Please order by Friday 12pm

Sunday - Not available

Please select "Same Day Delivery" at the checkout. 

IMPORTANT - If selecting "Same Day Delivery" please make sure someone is available to accept the delivery or that we can safely leave the order at the premises, to avoid re-delivery fees. 

We can only deliver ready-made terrariums within about 50km from South Melbourne. Don't forget our complete DIY kits are extremely popular and a great activity to do during lockdown. We can ship DIY kits Australia wide and they usually get dispatched via courier every Monday, Wednesday and Friday. 

PICKUP option is also available. Please select pickup option at the checkout when placing your order. We're located inside South Melbourne Market in aisle B opposite to the big computers sign. During lockdown pickup is only available on WED or FRI between 11am - 1pm. Also please wait until you receive pickup ready notification from us. 

Disappointed that you can't get ready-made? DIY kits are a great way to create your own personalised dreamy landscape. You just need to follow along with the building instructions (if you want to) and allocate a good hour or so for your creative activity. Please don't feel disheartened that we can't deliver ready-made if you live over the delivery range, you'll have more fun if you order a DIY kit. Don't forget our DIY kits come with everything you need to build up your own terrarium. The complete kit includes all the base layers, plants, the container, moss and building instructions.

Please note terrariums are not very travel friendly. We can't simply put a ready-made terrarium in a box and send it nationwide. We wish we could, but unfortunately it's not practically possible. Our complete DIY kits are a great way to solve this issue for customers who live over 50km away, or please check out our Eternal range which can be shipped as ready-made nationwide. 

Any confusion, please email us or use the chat function on our website to clear any doubts first before placing your order online.

Thank you!