Shipping policy

We now offer ūüöö Same Day Delivery ūüöö Available to customers within about 50km of South Melbourne VIC 3205. Please let us know which day you want us to deliver under notes during checkout - read below for cut-off times info etc...

Please note unless specified under notes your order will be delivered on Wednesday, Friday or Saturday. 

For Monday Delivery - Please order by Sunday 12pm

For Tuesday Delivery - Please order by Sunday 12pm 

For Wednesday Delivery - Please order by Wednesday 12pm

For Thursday Delivery - Please order by Wednesday 12pm

For Friday Delivery - Please order by Friday 12pm

For Saturday Delivery - Please order by Saturday 10 45am

Sunday - Not available

Please select "Ready-made delivery service or DIY" at the checkout. 

IMPORTANT - If selecting "Ready-made delivery service or DIY" please make sure someone is available to accept the delivery or that we can safely leave the order at the premises, to avoid re-delivery fees. 

For all other DIY kits etc... deliveries, regardless of whether you're in Melbourne or interstate please select "Standard or express service" at the checkout. Please note this is NOT same day. Usually gets delivered within 2-5 or more business days after dispatch via courier depending on where you live.  

We can only deliver ready-made terrariums within about 50km of South Melbourne. Don't forget our complete DIY kits are extremely popular and a great activity to do during lockdown. We can ship DIY kits Australia wide and they usually get dispatched via courier every Monday, Wednesday and Friday - Please select "Standard or express service" at the checkout. 

PICKUP option is also available. Please select pickup option at the checkout when placing your order. We're located inside South Melbourne Market in aisle B opposite the big computers sign. Pickup is only available on WED FRI SAT SUN between 8am - 4pm. Also please wait until you receive pickup ready notification from us. 

Disappointed that you can't get ready-made? DIY kits are a great way to create your own personalised dreamy landscape. You just need to follow along with the provided instructions (if you want to) and allocate a good hour or so for your creative activity. Please don't feel disheartened that we can't deliver ready-made if you live over the delivery range, you'll have more fun if you order a DIY kit. Don't forget our DIY kits come with everything you need to build up your own terrarium. The complete kit includes all the base layers, plants, the container, moss and building instructions.

Please note terrariums are not very travel friendly. We can't simply put a ready-made terrarium in a box and send it nationwide. We wish we could, but unfortunately it's not practically possible. Our complete DIY kits are a great way to solve this issue for customers who live over 50km away, or please check out our Eternal range which can be shipped as ready-made nationwide. 

Any confusion, please email us or use the chat function on our website to clear any doubts first before placing your order online.

Thank you!